Frequently Asked Questions

How do I place an order?

Orders can be made on the site through the order form or by email to jocelynscookieco@gmail.com

How far in advance do I need to place an order?

I require 48 hours notice in advance for most cookie orders. Custom orders require minimum two weeks notice.

How do I pay?

Payment is via interac etransfer to jocelynscookieco@gmail.com. Your order is not confirmed till payment has been received.

 

Do you offer pickup?

Pickup is available in Cranston (SE Calgary).

Do you deliver?

Delivery charges are $10 for SE/SW Calgary and $15 for NE/NW Calgary.  A minimum order of $50 is required for delivery.

Do you offer gluten free options?

Almost all cookies/cookie bars contain flour. I currently offer one gluten sensitive options. However, as this is a home based business, I cannot guarantee there will be no cross contamination. 

 

Do you take custom orders?

Yes, please fill out the custom cookie request form and I will be happy to discuss your custom order needs.